Susan Eisen Fine Jewelry & Watches

Do you need help? Please call us at (915-584-0022).

Susan Eisen Fine Jewelry & Watches
915-584-0022  El Paso Store
888-543-3824  Austin Office

        Listen to Crazy About Jewelry every Saturday at 12:30 pm on KTSM 690 AM.

When it comes to insurance claims for loss, damage, mysterious disappearance, theft, burglary, or other scenarios, El Paso based Susan Eisen, Master Gemologist Appraiser, ASA, is here to help you.  First, she can do a replacement appraisal for you ensuring that you get the right amount of money to replace your lost or stolen item.  Secondly, she can assist you in locating a proper replacement, making sure that you are getting like kind and quality for what you lost.  Thirdly, she can assist you in negotiating with the insurance company for the amount of settlement.  All insurance companies are different, and some will either replace or repay you but there may be a difference in the amount you expect and what the settlement offer is.  In El Paso, be sure to call Susan Eisen to assist you with getting what your jewelry was worth so that all parties are happy with the outcome.  As a jewelry insurance claim consultant, she can help you receive what is rightly due. For more information or to set an appointment to discuss your claim, please call 915-584-0022 or email

Your Jewelry Tells the Stories of Your Life... We Encourage Your to Protect Your Purchases!

Jewelers Mutual Insurance Group Logo

We have arranged for Jewelers Mutual Insurance Group, since 1913 the only insurer dedicated exclusively to jewelry, to bring our customers valuable information about helping to protect your purchase. Jewelers Mutual offers...

  • Worldwide coverage against loss, theft, damage, and mysterious disappearance that often goes beyond standard homeowners insurance and warranties

  • Flexibility to work with the jeweler of your choice in the event of a claim

  • Repair or replacement with same kind and quality should your piece ever need it

  • Protects against loose stones while they are set by your jeweler

  • Affordable rates and flexible deductible options

  • Certified (GIA) gemologists on staff whose passion and specialty is jewelry

Jewelry Insurance

Insuring your new jewelry can be quick and easy, and gives you the freedom to wear it without worry, knowing it's protected.

The content of this page is provided by Jewelers Mutual Insurance Group. This jeweler is not a licensed agent of Jewelers Mutual and does not sell or recommend insurance. Jewelers Mutual is an alternative to other insurance companies you may be considering. Any coverage is subject to acceptance by the insurer and to policy terms and conditions.