Services Provided

JEWELRY MAKEOVER

• Redeisgn: Recyle Your Jewelry by taking existing jewelry, such as wedding rings and family heirlooms, and redesigning the piece into something new
• Makeover: Turn a pendant, necklace, earrings, and/or rings into new pieces of jewelry. Turn a ring into a pendant; an old pair of earrings into a new ring!
• Custom Designs: Want a ring, necklace, pair of earrings, or other piece of jewelry that is 100% original? We can work with you to design a piece that is comletely your own and one-of-a-kind.
• Clean & Repair: Bring in your most used and cherished jewelry to be cleaned, repaired, or stones remounted and have them looking like the day you purchased them.  

 APPRAISAL SERVICES 

• IRS Estate Tax: Estates worth over $5,000,000 involving taxes owed on fine jewelry and art.
• IRS Gift Tax: Determining charitable donation deductions.
• Charitable Donations: Valuation of charitable gifts of jewelry and art given to organizations in lieu of cash.
• Heir Distribution & Estate Inventory: Valuation of jewelry and art for equitable distribution & inventory.
• Divorce: Value of existing jewelry and art inventory in a couple's community estate.
• Liquidation: Established forced and orderly liquidation values for various purposes.
• Collateral: Pre-loan valuation to justify loan limits.
• Investment Gemstones: Confirmation of values implied in gemstone purchases made by mail-order from investment companies not in the jewelry retail business.
• Appraisal Review: Reviewing current & previous appraisals done by others and used by consumers for various reasons.

• Barter: Valuation of jewelry and art items traded in a transaction.
• Gem Identification: Determination of gemstone type and quality.
• Inventory History: Assistance in establishing a method to keep information on jewelry and art including purchase price, historical data, provenance, and proposed heirs.
• Jewelry & Art Estate Planning: Assisting in the equitable distribution to heirs of family jewelry before or after death.
• Jewelry & Art & Diamond Liquidation Options: Finding the most lucrative way to liquidate jewelry and diamonds including outright sale, consignment, auction, or brokerage.
• Jewelry & Art Maintenance: Recommendations regarding purchase, variety, care, storage, and usage of jewelry and art.
• Jewelry & Art Recycling: Consultation regarding optimally redesigning older, non-desired jewelry and art into fresh, updated designs.
• Jewelry & Art Restoration: Using modern day methods to restore antique & period jewelry and art to its original condition.
• Quality of Manufactured Jewelry & Art: Assessing the quality of custom made or manufactured jewelry and art. 

 INSURANCE

• Insurance Coverage: Valuation required for personal articles floater.
• Insurance Fraud: Confirmation of appraised value for lost, stolen, or damaged items.
• Moving & Freight Losses: Evaluation of losses or damages occurring during moving or shipping of jewelry and art with private companies including UPS, Federal Express, or USPO. 

 LAW ENFORCEMENT

• Confiscated Goods: Fair market value of goods legally confiscated by governmental law enforcement agencies.
• Import Duties & Taxes: Evaluation for determination of import and export duties.
• Jewelry & Art Theft Investigation: Expertise in consultations with investigative agencies including government, insurance providers, private corporations & non-profit organizations for positive identification of stolen jewelry and art.  

 LEGAL

• Consumer Fraud: Verification of post sale value, price, quality, and gemstone identification.
• Product Liability, Standards, and Craftmanship: Evaluation of methods and quality of jewelry and art construction and fabrication.
• Bankruptcy: Valuation of jewelry and art owned by parties declaring bankruptcy. 

 NON-PROFIT 

• Museum Collections: Recommendations regarding acquisitions, case displays, security, and liquidation of jewelry and art gifts and existing jewelry and art collections. 

 CLIENTS INCLUDE:

• FBI
• DEA
• US Marshall Service
• International Revenue Service
• Weststar Bank Trust Department
• Major El Paso Law Firms

 PROFESSIONAL WRITING 

• Certified Sals Associate Course, "Precious Metals", American Gem Society
• Certified Sales Associate Course, "Karatage", American Gem Society (national course for jewelry associates containing advanced product knowledge), 1995.
• "Closed Circuit TV...Not Just for Security", Jeweler's Circular Keystone Magazine, 1995.
• "Should Your Customer Know if it's a Used Diamond?", Jeweler's Circular Keystone Magazine, December, 1995.
• "Are Your Appraisals Taxable?", ASA Personal Property Journal, Summer, 1995.
• Federal Trade Commission "Guides for The Jewelry Industry", Federal Register, 1996, 2005, 2012 
• "Buying Jewelry", Council of Better Business Bureaus (national pamphlet for consumers to be distributed nationwide to all BBBs), 1998.
• "Crazy About Jewelry! The Expert Guide to Buying, Selling, and Caring for Your Jewelry!" by Susan Eisen, MGA, ASA, GG, ISA, CGA, book, 2007. Full Circle Publishing.
• "What You Should Know Before You Buy Gems, Jewelry and Watches Overseas: A Guide For the Military Being Deployed," by Susan Eisen, MGA, ASA, GG, ISA, CGA, brochure, 2009.
• "The Myth of the Million Dollar Dish-Rag: An Effective and Powerful Plan to Avoid a Family Inheritance Battle After You Die," by Susan Eisen, GG, ASA, MGA, CGA, 2011. Full Circle Publishing. 

 NATIONAL AFFILIATIONS

• Committee Member & Officer, International Gems & Jewelry Committee, American Society of Appraisers
• Member, National Ethics Committee
• Member, National Education Committee
• Chair, National Consumer Education Sub Committee, American Gem Society
• National Board of Directors, Council of Better Business Bureaus
• National Retail Advisor Focus Group, Gem Magazine
• Member, National Board of Directors, Jewelers Vigilance Committee 

 NATIONAL PRESENTATIONS

• National Panelist, "Ethics", American Gem Society Conclave, Dallas
• National Panelist, "A Jeweler's Forum: Everything Some People Don't Want To Know about Honesty", Jeweler's Circular Keystone Magazine, Jewelry Expo, Las Vegas
• Seminar Instructor, Manufacturing Jewelers and Silversmiths of America Expo, "Repairing Costume Jewelry", Providence
• Seminar Speaker, "Knowing Your Customers", National Jeweler Magazine Jewelry Expo, Las Vegas.
• Seminar Speaker, "Designer Jewelry - On the Road to Success", JCK International Show, Las Vegas. 

 CONSUMER ARTICLES  

• "Appraisals Are For The Birds"
• "Professional tips"
• "Investing in Diamonds"
• "Attorney To The Rescue Saves Thousands in Taxes"
• "Beware ... Consumer Fraud"